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Government agencies are seeing more efficient responses and resolutions to cybersecurity issues as a result of a number of strategies, including a focus on collaboration, according to officials from the Cybersecurity and Infrastructure Security Agency. CISA’s David Carroll, who serves as associate director for mission engineering, credits private...

Paul Courtney, chief procurement officer for the Department of Homeland Security, accepted his 2024 Wash100 Award from the award’s founder, Executive Mosaic CEO Jim Garrettson, in a recent in-person meeting. The Wash100 Award is bestowed on the 100 individuals EM’s discerning voting body determines are the foremost change-makers in government...

The Department of Homeland Security intends to launch a competition for the third iteration of the Geospatial Technical Support Services blanket purchase agreement. GTSS 3.0 is anticipated to have a ceiling amount of over $100 million and DHS expects to issue a solicitation for the planned multiple-award BPA by the end of May, according to...

When most people think of generative artificial intelligence, these days they’re thinking of commercial large language models like OpenAI’s ChatGPT, Anthropic’s Claude or Microsoft Copilot. But genAI, as it’s known, also has immense utility in the public sector space as a data organization tool and to automate certain customer experience pro...

A Dell Technologies (NYSE: DELL) subsidiary has received a potential five-year, $1.3 billion blanket purchase agreement from the Department of Homeland Security to provide DHS component agencies access to all Microsoft product offerings listed on the General Services Administration Schedule. DHS launched a full and open competition for the recompete...

Data is the key to unlocking important insights that can inform decisions on and off the battlefield. But in order to glean these insights, organizations must process and analyze vast amounts of data, which can be a significant challenge. Executive Mosaic spoke with Gregg Melanson, chief growth officer at Acuity, to get a better understanding of...

U.S. Citizenship and Immigration Services has begun seeking information for a follow-on multiple-award contract covering software development support services. The fourth iteration of the Outcome-Based Delivery and DevSecOps Services contract vehicle will support the USCIS Office of Information Technology in the operation and maintenance of the agen...

The Department of Homeland Security has started soliciting proposals for the third iteration of a program designed to enable DHS and its components to acquire professional services and other commercial offerings to meet their mission objectives. Proposals for the potential $8.4 billion Program Management, Administration, Clerical and Technical Servi...

Customer experience, or CX, is increasingly appearing on agency leaders’ priority lists. Dana Chisnell, executive director for the Customer Experience Directorate at the Department of Homeland Security, spoke about the importance of CX for DHS and within the broader federal government ecosystem during the Potomac Officers Club’s CX Imperative Fo...