Jerry Dotson, vice president of public sector at Avaya, wrote in a commentary published Thursday on Defense Systems that Department of Defense leaders should invest in the modernization of unified communications platforms to facilitate collaboration among remote employees, address voice and video challenges and maintain military readiness....
TYSONS CORNER, VA, Dec. 15, 2017 ” Avaya will support the North American Aerospace Defense Command‘s annual program to track “Santa Claus” during Christmas with a contact center platform that will work to accommodate calls from the public, ExecutiveBiz reported Wednesday. The company said Tuesday the Avaya ...
TYSONS CORNER, VA, Nov. 9, 2017 ” An Avaya business unit has expanded its partnership with collab9 to deliver Federal Risk and Authorization Management Program-authorized unified communications services to the federal government, ExecutiveBiz reported Oct. 25. Avaya Government Solutions and collab9 will jointly provide a UC product to...
TYSONS CORNER, VA, Oct. 27, 2017 ” An Avaya business unit has secured certification under the Federal Risk and Authorization Management Program for its unified communications technology in partnership with Collab9, ExecutiveBiz reported Oct. 19. Avaya Government Solutions received FedRAMP authority-to-operate at moderate impact level ...
TYSONS CORNER, VA, Dec. 22, 2016 ” Volunteers for the North American Aerospace Defense Command’s Santa hotline will utilize Avaya‘s contact center platform to answer children’s calls from around the world, GovCon Executive reported Monday. The company said Dec. 15 its Avaya Customer Engagement system will w...
Avaya has named Jerry Dotson, former vice president for civilian sales, as the new VP for civilian and advanced programs within the company’s government solutions business. Dotson will oversee the design and implementation of communication services to support the various operations of Avaya government customers, the company said Thur...
