Cognosante has won a potential five-year, $582.9 million contract from the General Services Administration to support a program designed to provide service members and their families with a wide array of information and referrals to military and civilian resources and counseling support services through a centralized source.
According to an award notice published Thursday, the company will support the Military OneSource Program, which seeks to provide service personnel and families with unlimited 24/7 access to information, resources and counseling support through the internet, telephone, email, artificial intelligence chatbots and other communication channels.
The contract has a one-year base period and four option years.
In October, GSA released a solicitation for the Military OneSource program.
Task areas include program management, call center operations and support, information technology operations management, counseling and coaching and strategic outreach.
Cognosante as Part of Accenture Federal Services
In May, Accenture Federal Services closed its acquisition of Cognosante and unveiled a federal health portfolio to offer customers specialized mission platforms and services.
Accenture’s (NYSE: ACN) federal arm is integrating Cognosante’s over 1,500 personnel into its workforce as a result of the transaction.
Falls Church, Virginia-based Cognosante has been providing cloud migration support, program management and technology platforms for federal health care programs supporting veterans, active-duty personnel, providers and other beneficiaries since 2008.