The market research firm said May 26 the rise of business process outsourcing in the banking, financial services, insurance and logistics sectors contribute to the UCaaS investments.
The key market players identified in Research and Markets’ report are Alcatel-Lucent, Avaya, Cisco (Nasdaq: CSCO), Computer Sciences Corp., Hewlett Packard Enterprise (NYSE: HPE), IBM (NYSE: IBM), Microsoft (Nasdaq: MSFT), Polycom (Nasdaq: PLCM), Verizon Communications and Voss.
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