ServiceNow Wins $250M HHS Digital Workflow BPA; Jonathan Alboum Quoted

ServiceNow (NYSE: NOW) has secured a potential five-year, $250 million blanket purchase agreement from the Department of Health and Human Services to provide digital workflow platforms to help HHS manage applications, optimize inventory and reduce waste.

The company said Thursday it partnered with Carahsoft Technology to offer its ServiceNow Technology Workflows, Employee Workflows, Creator Workflows and Customer Workflows to HHS through the BPA in support of the agency’s digital transformation efforts.

“As the Department of Health and Human Services works to accelerate its digital transformation, providing a quality user experience and helping to optimize inventory has never been more vital,” said Jonathan Alboum, federal chief technology officer at ServiceNow.

“We are happy to foster a relationship with the HHS and are committed to providing the agency with the tools necessary to meet their goals,” added Alboum.

ServiceNow offerings could help HHS reach operational resilience for low-code/no-code application development, grant platforms, human resource service delivery, service and case management needs, zero trust architecture, cloud, audit and asset management and support other information technology requirements.

Carahsoft also offers ServiceNow platforms to public sector customers through its General Services Administration Schedule and reseller partners.

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