Hello, Guest!
  • Thursday, November 14, 2024

ServiceNow to Help Modernize IRS Systems; Steve Walters Quoted

ServiceNow (NYSE: NOW) has received a five-year contract to help the Internal Revenue Service consolidate and modernize a dozen outdated agency systems into one platform using a low-code development approach.

The company said Tuesday it will integrate cloud-based technologies to update workflow management, incident assessment documentation and taxpayer engagement functions at the IRS.

An updated system will also support the agency’s human capital office in employee onboarding and retirement processes, according to the cloud software provider.

Carahsoft Technology and Intact Technology are ServiceNow’s partners in the project.

Steve Walters, vice president of the federal business at ServiceNow, said the company will work to provide the agency with modern technology to meet taxpayer needs as a new generation joins the workforce and digital expectations from people in the U.S. increase.

Video of the Day

Related Articles

Tackling the Data Mountain & Discovering Critical Insights With Acuity’s Gregg Melanson Executive Spotlights

Tackling the Data Mountain & Discovering Critical Insights With Acuity’s Gregg Melanson

Data is the key to unlocking important insights that can inform decisions on and off the battlefield. But in order to glean these insights, organizations must process and analyze vast amounts of data, which can be a significant challenge. Executive Mosaic spoke with Gregg Melanson, chief growth officer at Acuity, to get a better understanding of

CMS Selects iTech AG to Support Center for Clinical Standards & Quality Under $75M BPA; Frank Antezana Quoted Contract Awards

CMS Selects iTech AG to Support Center for Clinical Standards & Quality Under $75M BPA; Frank Antezana Quoted

The Centers for Medicare and Medicaid Services has awarded technology consulting firm iTech AG a potential three-year, $75 million blanket purchase agreement for support services to help the agency’s Center for Clinical Standards and Quality improve internal processes and citizen experience. Arlington, Virginia-based iTech AG said Tuesday it secured a potential five-year, $64 million task

ServiceNow’s Kyle McKendrick, KPMG’s Daniel Gruber: Collaborative Approach Could Drive Government Transformation Efforts News

ServiceNow’s Kyle McKendrick, KPMG’s Daniel Gruber: Collaborative Approach Could Drive Government Transformation Efforts

Kyle McKendrick, senior enterprise account executive at ServiceNow (NYSE: NOW), and Daniel Gruber, specialist managing director at KPMG, said government agencies looking to drive business transformation on a modern platform should partner with a multifaceted industry team that takes a holistic approach to modernization. In a joint article published on Carahsoft’s website, McKendrick and Gruber